Versand

Shipping Policy

Order Processing
All orders are processed within 1–3 business days after payment confirmation. Once your order has been shipped, you will receive a confirmation email with a tracking number.

Shipping Time
Our delivery times vary depending on your location.

• Europe: 10–20 business days

• United States & Canada: 10–25 business days

• Rest of the world: 10–25 business days

Please note that shipping times may be affected by customs processing, local holidays, or unforeseen logistics delays.

The final shipping cost will be displayed at checkout before you complete your order.

Tracking Information
A tracking number will be provided once your order has been dispatched. You can track your package online using the provided link.

Partial Shipments
To ensure faster delivery, items in the same order may be shipped separately. You will not be charged extra for split shipments.

Customs & Duties
For deliveries outside the European Union, additional customs or import duties may apply. These fees are the responsibility of the customer.

Delivery Delays
If your order has not arrived within 30 business days, please contact our support team at jewelryicelab. We’ll be happy to assist you and resolve the issue as quickly as possible.